If you're a delivery driver, courier, or HGV driver, needing the toilet while on the road is unavoidable. With public toilets disappearing across the UK, many drivers are left stressed, uncomfortable, and unsure of their rights.
The good news is simple: delivery drivers have a legal right to toilet access, and there are reliable places you can use if you know where to look.
Free UK toilet map with accessibility, opening hours & distances
Your Legal Right to Toilet Access (UK)
Since 2017, the Health and Safety Executive (HSE) has clarified that businesses receiving deliveries must provide visiting drivers with access to toilets and handwashing facilities.
“When a visiting delivery driver attends non-domestic premises as part of their work, the duty holder must provide access to welfare facilities.” — Health and Safety Executive (HSE)
- No minimum time on site is required
- No “2-hour rule” exists — that’s a myth
- Applies to warehouses, shops, offices & depots
- Handwashing facilities must also be provided
Best Places for Delivery Drivers to Find Toilets
🛒 Supermarkets (Most Reliable)
Large supermarkets are consistently the best option for drivers: clean, free, and open long hours.
🍔 Fast Food & Coffee Chains
McDonald’s, Costa, KFC, Burger King and similar chains are used to drivers stopping in and are usually welcoming.
⛽ Petrol Stations
Most forecourts provide customer toilets. Larger branded stations tend to have better facilities.
🏛️ Public Buildings
Libraries, shopping centres, leisure centres and hospitals usually have accessible public toilets.
Health Matters: Don’t Hold It
Skipping water or holding it in can seriously affect your health and concentration — especially when driving.
- Dehydration & fatigue
- Reduced reaction time
- UTIs and kidney issues
- Long-term bladder problems
Frequently Asked Questions
Can delivery drivers legally use toilets at delivery sites?
Yes. UK law requires access to welfare facilities for visiting drivers.
What if a business refuses?
You can report the refusal to the HSE, inform your employer, or escalate through a union.
What’s the best way to find toilets quickly?
Use a live map tool that shows nearby toilets, opening hours and accessibility.